Moving from solutions to implementation

Regional
Working Groups

Six cross-agency groups will bring together the partners responsible for delivery to advance priority solutions, oversee implementation, monitor progress and resolve barriers as the work moves forward.

Explore the Working Groups

Aligning Regional Incident Response

A transit incident may involve transit agencies, law enforcement, fire departments, emergency medical services, dispatch centers, local jurisdictions and contracted security providers. Differences in roles, response protocols, dispatch practices and geographic responsibility can create confusion, coverage gaps and delays, particularly where transit systems and jurisdictions overlap.

Working Group OutcomeCreate a coordinated regional response system where transit incidents receive a clear, timely and consistent response regardless of location or jurisdiction.

Priority Solutions to Advance

Regional Awareness of Enforcement Roles

Clarify roles and responsibilities across transit enforcement personnel.

Coordination at Overlapping Transit Sites

Close coverage and accountability gaps where Metro and Sound Transit systems overlap.

Regional Response Infrastructure

Establish shared protocols, roles and escalation standards across agencies and jurisdictions.

Fire and Medical Response Entry Standards

Create consistent regional standards for when Fire and EMS may enter transit incident scenes.

Local Jurisdiction Safety Contact

Formalize city-level contacts for coordination around high-priority transit safety locations.

Metro Safety Emphasis Team

Formalize and expand coordinated interagency response at priority areas.

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Strengthening Data-Informed Deployments

Transit safety information is collected across multiple agencies and reporting systems. When incident information does not identify the specific stop, station, intersection or facility involved, regional partners have a limited ability to identify priority locations, understand coverage gaps, coordinate deployments and direct resources where they are most needed.

Working Group OutcomeCreate a consistent, location-specific understanding of where transit safety incidents are occurring so agencies can identify priority locations, better coordinate deployment decisions and direct resources where they are most needed.

Priority Solution to Advance

Location-Specific Incident Reporting

Capture incidents at specific stops, stations and intersections to enable more precise location-based analysis and response.

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Preventing Youth Violence

Youth-related transit safety concerns are connected to conditions that extend beyond the transit system, including schools, neighborhoods, community environments and access to trusted adults and positive opportunities. Responses centered only on individual incidents do not address the underlying conditions contributing to conflict or connect young people with sustained support.

Working Group OutcomeReduce youth-related safety incidents on and around transit by shifting from primarily reactive responses to sustained, place-based prevention, while reducing avoidable points of conflict and connecting youth to trusted community, school and transit-based supports.

Priority Solution to Advance

Scalable Youth Violence Prevention Programming

Increase investment in scalable, place-based violence prevention programming with consistent on-the-ground presence.

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Improving Behavioral Health Response

People experiencing behavioral health, substance use, housing or other crises may need services and support that extend beyond a traditional public safety response. Differences in service availability, operating hours, response capacity and referral pathways can limit connections to appropriate crisis care, treatment, shelter, housing and other resources.

Working Group OutcomeEnsure people experiencing behavioral health, substance use, housing or other crises on transit receive the right response at the right time, with coordinated co-response and non-law-enforcement options, sufficient crisis response capacity and clear pathways to crisis care, housing and other services.

Priority Solutions to Advance

KC Outreach Groups

Expand County-led and partner outreach teams to provide broader non-enforcement coverage and faster connections to services.

Expand Co-Response Models

Increase deployments where behavioral health professionals accompany law enforcement or transit security.

CARE Team Expansion

Expand mobile CARE and detox coverage and hours toward 24/7 non-police crisis intervention.

Connections to Crisis Care Centers

Create direct referral pathways from transit incidents to King County crisis care centers.

Dedicated Housing Solutions

Develop housing or temporary shelter options on or near transit properties for riders in crisis.

Outreach Team Hours and Coverage

Expand outreach beyond daytime shifts to nights, weekends and additional high-need locations.

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Strengthening Rider Behavior Expectations

Riders move across a regional transit network operated by different agencies with distinct codes, signs, messages and operating practices. Differences in how expectations are communicated can create uncertainty for riders and frontline employees and make it more difficult to promote consistent behavior across the system.

Working Group OutcomeCreate clear and consistent communication of rider behavior expectations across the regional transit system so riders and frontline employees understand what is expected regardless of transit agency or jurisdiction, supported by coordinated public education, signage and messaging.

Priority Solutions to Advance

Regional Code of Conduct Campaign

Develop and launch a unified Code of Conduct campaign across regional transit agencies, including standardized signage and public education.

Student Fare Access Partnership

Support schools in distributing student IDs integrated with ORCA cards to preserve free access and reduce fare-related conflict.

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The solutions have been identified.

The Regional Working Groups will move them into action, oversee implementation and sustain progress across the regional transit system.